Logo
Book a place

Legal Information

This page sets out the legal information, operator disclosures and policy references that apply to narrativo, a professional hub for live television production. It explains who is responsible for this website, how the website may be accessed and used, how our content may be reused, the limits of our liability, how we handle personal data and cookies, and how consumers can raise a complaint. It should be read together with our other policy pages. Last updated: 30 October 2026.

1. Operator Identity and the Role of the Website

narrativo is operated by Adlib Audio Limited (referred to below as 'we', 'us' or 'our'). The operator is the entity that decides on the editorial content published on this website and that acts as the data controller for personal data collected through it. Throughout this notice, 'the website' means every page, resource, form and interactive tool published under the narrativo domain, including the Contacts page and the contact form made available there.

Our role is that of a publisher of technical and practical information about live television production. We cover studio equipment integration and signal flow, camera operation and dynamic camera movement, acoustic optimisation and microphone placement, lighting design and control, and the production processes that keep news programmes, interviews and live shows reliable under time pressure. Where the website also allows you to request a quotation, hire equipment or order services, we act as the supplier of those goods and services, and separate contractual terms apply as described in section 10 below.

2. Legal Form, Registration Details and Tax Identifiers

Commercial websites in the United Kingdom are required to display specified trading disclosures. The Companies (Trading Disclosures) Regulations 2008, the Companies Act 2006 and the Electronic Commerce (EC Directive) Regulations 2002 require the registered name of the company, its company registration number, its place of registration, its registered office address, a geographic business address, contact details and, where applicable, its VAT number to be shown clearly and permanently ([hwb-accountants.com](https://www.hwb-accountants.com/news-guides/news/legal-requirements-for-company-websites-in-the-uk-2026-guide/)). The relevant details for the operator of this website are:

  • Registered Company Name: Adlib Audio Limited
  • Legal form: private limited company
  • Place of Registration: England and Wales
  • Company Registration Number: 03555097
  • Registrar: Companies House, Cardiff
  • VAT Number: 477222243
  • Registered Office: National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG

Our VAT Number is stated above and appears on all invoices and receipts for taxable supplies. Because the company is registered for VAT in the United Kingdom, prices for chargeable goods and services are shown inclusive of VAT where the law requires it, and a full VAT invoice is issued to business customers on request. Other UK broadcast, production and equipment businesses in this sector publish the same core set of identifiers on a dedicated legal or imprint page alongside their terms of business ([shootblue.tv](https://shootblue.tv/imprint/), [finepoint.co.uk](https://www.finepoint.co.uk/termsandconditions)).

The company's directors and company secretary are recorded on the public register maintained by Companies House and can be inspected there free of charge. Where the names of directors are published on this website, the names of all directors will be listed, as the regulations require. We do not publish the private residential addresses of directors; the service address used for statutory correspondence is the registered office shown above.

3. Registered Office and Contact Details

Our registered office and postal address is National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. Written notices, including formal legal notices and any correspondence about rights or complaints, should be sent to that address and marked for the attention of the company secretary.

You can reach us in the following ways:

  • Email: info@nfts.co.uk
  • Telephone: 01494 671234
  • Post: National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG
  • Online: the contact form on our Contacts page

Messages sent through the contact form are received by our team and handled in the order in which they arrive. We aim to acknowledge enquiries within a few working days; requests that require technical input, such as equipment integration planning, acoustic design or scheduling support for a live broadcast, may take longer to answer properly. Please do not send confidential, commercially sensitive or special category information through the contact form, because web forms and email are not a secure channel for every type of information.

4. Purpose, Scope and Intended Audience of the Website

This website is a professional knowledge hub for people who work in, or are training to work in, live television production. Its content is written for a technically informed audience and covers, among other topics: studio equipment integration and signal routing; camera techniques and dynamic camera movement; acoustic optimisation, room treatment and microphone placement; lighting fixtures, control and design; and the production processes that make news programmes, interviews and live shows dependable when there is no opportunity to re-record.

The website is published in English and is intended primarily for users in the United Kingdom. We do not direct the website at children, and the content is not designed for a consumer audience seeking personal advice. Nothing on the website is a substitute for a site-specific risk assessment, an engineering survey or advice from a qualified person who has seen the venue, the rigging points, the power supply or the equipment concerned. Technical guidance published here reflects general practice and may not be appropriate for your studio or your regulatory obligations.

We may add, change, reorganise or remove content at any time. We are not obliged to keep older material available, and archived or superseded pages may no longer reflect current equipment, standards or legislation. Where a page is out of date, the current position should be confirmed with us before you rely on it.

5. Access to the Website and Acceptable Use

You may access the website free of charge for lawful purposes. Access is provided on a temporary basis, and we may suspend, withdraw or restrict all or part of the website without notice where we consider it necessary for security, maintenance, legal or operational reasons. We do not guarantee that the website will always be available, uninterrupted or free of faults, and we do not guarantee that any particular device or browser will display it correctly.

When using the website, you agree not to:

  • use the website in any way that breaches applicable law, including the Computer Misuse Act 1990, data protection legislation or the intellectual property laws of the United Kingdom;
  • copy, scrape, harvest or systematically extract content, listings, pricing or data from the website, including by automated means, without our prior written permission;
  • introduce viruses, malware, spyware, denial-of-service attacks or any other harmful material or code;
  • attempt to gain unauthorised access to the website, the server on which it is hosted, or any connected database, network or system;
  • interfere with the proper working of the website, impose an unreasonable load on our infrastructure, or bypass security or access controls;
  • use the website to transmit unsolicited advertising or promotional material, or to impersonate us or any other person or organisation;
  • submit content that is defamatory, discriminatory, misleading, or that infringes the rights of any third party; or
  • remove, obscure or alter any copyright, trade mark or other proprietary notice appearing on the website.

If you breach these rules, we may take proportionate action, which can include suspending or blocking your access, removing content you have submitted, reporting the matter to law enforcement or to a regulator, and taking legal proceedings to recover our losses.

6. Intellectual Property Rights and Permitted Use of Content

All content on this website, including text, guides, diagrams, illustrations, photographs, audio and video material, page layouts, source code and databases, is owned by or licensed to Adlib Audio Limited and is protected by copyright, database rights, design rights and other intellectual property rights under the Copyright, Designs and Patents Act 1988 and equivalent international laws.

The trade names, logos and marks used on this website, including narrativo and any associated device marks, are our property or are used with the permission of their owners. No licence to use any trade mark is granted by this notice, and third-party marks remain the property of their respective owners.

You may, for your own internal and non-commercial reference:

  • view the website in a standard web browser;
  • print individual pages or save them locally, provided you keep all proprietary notices intact; and
  • quote short extracts of text, with clear attribution to narrativo and, where practical, a reference to the page from which the extract was taken.

You may not, without our prior written consent: republish, sell, rent, sub-licence or commercially exploit any substantial part of the content; use automated tools to mine, train models on, index or replicate our content; frame, mirror or deep-link any part of the website on another site; or present our content as your own. Requests for permission, including requests to reproduce material in training manuals or trade publications, should be sent to info@nfts.co.uk and will be considered case by case.

7. Accuracy, Availability and Limitation of Liability

We prepare content with reasonable care and skill, but it is provided on an 'as is' and 'as available' basis. Technical information can become outdated quickly as equipment, standards and working practices change, and we do not warrant that every page is complete, current or free from error. You are responsible for verifying any specification, safety requirement or legal obligation before you rely on it.

To the fullest extent permitted by law, and without affecting your statutory rights:

  • we exclude liability for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data, damage to equipment, and any indirect or consequential loss arising out of or in connection with the website;
  • we exclude liability for loss or damage arising from reliance on general information published on the website, from the unavailability of the website, or from any content submitted by users; and
  • our total liability in connection with the website is limited to the amount you have paid us for the relevant goods or services, or, where nothing has been paid, to a nominal sum.

Nothing in this notice excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 49 of the Consumer Rights Act 2015 (services to be performed with reasonable care and skill), or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, your statutory rights are unaffected by these limitations.

8. Links to Third-Party Websites and Third-Party Content

The website may contain references or links to websites, platforms, manufacturer documentation, standards bodies or video services operated by third parties. Those links are provided for convenience and reference only. We do not control third-party websites, we do not endorse them, and we are not responsible for their content, accuracy, availability, security or privacy practices. If you follow a link to another website, you do so at your own risk, and you should read that website's own legal, privacy and cookie notices before using it.

Where third-party material is embedded or reproduced on our pages, for example manufacturer specifications or publicly published technical data, it remains the property of its owner and any errors in it remain the responsibility of its publisher. If you believe that content on this website infringes your rights or the rights of someone else, please write to info@nfts.co.uk with details of the material concerned and your interest in it, so that we can investigate and, where appropriate, remove or amend it promptly.

9. Personal Data, Privacy and Cookies (UK GDPR, Data Protection Act 2018 and PECR)

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR). Because the website includes a contact form, and because our hosting, security and analytics configuration may process technical data such as IP addresses and device information, we act as a data controller for that information.

In summary:

  • What we collect: the details you type into the contact form, such as your name, organisation, email address and the content of your message, together with limited technical data generated by your browser.
  • Why we collect it: to answer your enquiry, to provide or quote for services you request, to keep our records accurate, and to keep the website secure and working properly.
  • Lawful bases: performance of a contract or steps taken at your request, our legitimate interests in running and improving a professional website, your consent where you give it, and compliance with legal obligations.
  • Retention: we keep enquiry records only for as long as we need them for the purpose for which they were collected, and then delete or anonymise them, subject to any statutory retention period that applies to business records.
  • Sharing: we do not sell personal data. We share it only with service providers who help us run the website and our business, and only under written contracts that require appropriate safeguards.
  • Your rights: access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw consent at any time where consent is the basis for processing. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection.

Cookies and similar technologies are used on this website. A site-wide cookie banner is displayed so that you can accept or reject non-essential cookies, and pre-ticked boxes and implied consent are not used. Essential cookies, which are needed for the website to function and to remember your cookie choices, are set without consent because they are strictly necessary. Non-essential cookies, including analytics, embedded media, advertising pixels, behavioural tracking, retargeting and any cross-site tracking or profiling technology, are set only after you give clear, informed consent, and you can change or withdraw that consent at any time. The Information Commissioner's Office enforces these rules, and non-compliance can result in penalties of up to £17.5 million or 4% of annual global turnover ([hwb-accountants.com](https://www.hwb-accountants.com/news-guides/news/legal-requirements-for-company-websites-in-the-uk-2026-guide/)).

Full details of the categories of data we process, the cookies we set, retention periods and how to exercise your rights are set out in our Privacy Policy and our Cookie Policy, which should be read together with this legal notice and which form part of the terms on which the website is made available ([companypictures.co.uk](https://www.companypictures.co.uk/legal/)).

10. Website Terms, Orders, Hire, Payments and Refunds

Use of this website is also governed by our Terms and Conditions, which you should read before submitting an order or a hire request. Where we supply services such as systems integration, equipment hire, installation, or live production support, our Goods and Services Terms and Conditions and, where relevant, our Equipment Hire and Optional Services Terms and Conditions apply to the contract between us.

For any transaction concluded through the website:

  • prices, fees and any applicable taxes or delivery charges are shown before you confirm your order, and are inclusive of VAT where the law requires it;
  • the ordering process, including the steps you must take and how to correct errors before submitting your order, is explained on the relevant page;
  • delivery, installation, collection and de-rig arrangements, together with indicative timescales, are confirmed in writing;
  • payment methods, invoicing arrangements and any deposit or credit account requirements are set out in the applicable terms; and
  • cancellation, return and refund arrangements are governed by our Payment and Refund Policy and by the terms applicable to the particular goods or services.

If the website does not allow online ordering at the time you visit, quotations and orders are handled through our team, and the applicable terms are those we provide with the quotation or the order confirmation.

11. Consumer Rights, Cancellation and Complaints

Where you deal with us as a consumer, you have rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and related consumer legislation. Goods must be of satisfactory quality, fit for purpose and as described; services must be performed with reasonable care and skill, within a reasonable time, and for a reasonable price where no price has been agreed. Digital content must be of satisfactory quality and fit for purpose.

For contracts concluded at a distance, you normally have the right to cancel within 14 days of receiving the goods or of concluding the contract, and to receive a refund within 14 days of cancelling. That right does not apply in every case, for example to bespoke or made-to-measure items, to goods that have been unsealed or used, to sealed audio or video recordings that have been opened, or to services that have already been fully performed with your prior agreement.

If something goes wrong, please contact us first at info@nfts.co.uk or by telephone on 01494 671234, giving the order or job reference and a clear description of the problem. We will acknowledge your complaint, investigate it, and explain what we propose to do. We aim to resolve complaints about goods and services quickly and, where a repair, replacement or refund is due, to provide it without unnecessary delay.

12. Applicable Law, Jurisdiction and Dispute Resolution

This legal notice, the use of the website, and any dispute or claim arising out of or in connection with them, including non-contractual disputes, are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in this notice affects your right to rely on the mandatory consumer protection rules of your country of residence.

We believe that most concerns are best resolved directly between us. If we cannot resolve a complaint through our internal process, you may refer the matter to a certified alternative dispute resolution provider authorised to deal with consumer disputes in the United Kingdom. We are not obliged to participate in alternative dispute resolution, but we will tell you clearly whether we are willing to do so in any particular case. You also retain the right to seek a remedy through the courts at any time.

13. Regulatory, Environmental and Industry Obligations

In addition to company and consumer law, certain regulations apply to the equipment and services connected with our business. Where we supply or take back electrical and electronic equipment, our obligations are governed by the Waste Electrical and Electronic Equipment Regulations 2013 (WEEE), and we provide information about take-back arrangements and producer responsibilities in our WEEE statement.

Where we provide production services or equipment hire, we maintain appropriate insurance, keep the relevant test and inspection records for electrical equipment, and expect hirers to comply with health and safety legislation when using the equipment. We are also subject to the general environmental, anti-bribery and anti-money-laundering obligations applicable to United Kingdom businesses, and we may be required to disclose information to regulators, HM Revenue & Customs or law enforcement where the law demands it.

If your organisation needs documentation such as a sustainability statement, a modern slavery statement, insurance certificates, hire certificates or quality documentation before working with us, please request it from us so that the correct current version can be provided.

14. Changes to This Legal Notice, Severability and Contact Route

We review this legal notice regularly and will update it when the law, our practices or our services change. The version published on this page is the current version, and the date of the last update is shown at the end of the notice. Material changes will be given prominence on the website. If we make a significant change that affects how we use personal data, we will provide a clearer notice and, where the law requires it, ask for your consent again.

If any part of this notice is found to be invalid, unlawful or unenforceable, that part will be removed and the remaining provisions will continue in full force and effect. A failure by us to enforce any provision of this notice is not a waiver of that provision, and no waiver is effective unless it is given in writing.

If you have questions about this legal notice, the identity of the operator, or the way our policies apply to a particular enquiry, please write to info@nfts.co.uk, telephone 01494 671234, or use the contact form on our Contacts page. Formal notices should be sent in writing to National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

Last updated: 30 October 2026.