Privacy Policy
Last updated: 30 October 2026
Identity and Role of the Data Controller
narrativo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our professional hub for live television production, including studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting setups, and reliable production processes for news programmes, interviews, and live shows. Our registered address is National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and we can be contacted at info@nfts.co.uk or 01494 671234.
Scope of This Notice and the People It Covers
This privacy notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who browse our pages, submit enquiries via the contact form, or otherwise interact with our services. It does not apply to employment applicants or business partners whose data is handled under separate agreements.
Categories of Personal Data and Sources
We collect contact details such as name, email address and any message content submitted through the contact form. We also obtain technical data including IP address, browser type, device information and usage patterns through cookies and similar technologies. Data is primarily obtained directly from you when you use the site, with limited additional information collected automatically from your device.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process contact data to respond to enquiries on the legal basis of legitimate interests in providing customer support. Technical data is processed to ensure website functionality and security under legitimate interests. Where consent is obtained via the cookie banner, we process data for analytics and preference storage under consent. No processing occurs for direct marketing unless you explicitly opt in.
Whether Providing Data Is Required and Consequences
Providing contact information through the form is voluntary. If you choose not to provide it, we will be unable to respond to your enquiry. Technical data collection via cookies can be managed through browser settings or the cookie banner, though disabling essential cookies may affect site performance.
Cookies and Similar Technologies
Our website uses cookies and similar technologies for essential functionality, performance measurement and user preferences. Please refer to our separate Cookie Policy for detailed information on the types of cookies used and how to manage them. The site-wide cookie banner allows you to accept or reject non-essential cookies at any time.
Processors, Service-Provider Categories and Recipients
We engage service providers such as hosting companies, email delivery services and analytics platforms to support website operations. These processors are bound by contractual obligations to protect your data and only process it on our instructions. We may disclose data where required by law or to protect our legal rights.
International Transfers and Safeguards
Some of our service providers may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved by the UK Government to ensure your personal data receives an adequate level of protection.
Retention Periods or Criteria
Contact form submissions are retained for up to two years to allow follow-up and record keeping. Technical logs are kept for a maximum of twelve months. Cookie data is retained according to the durations specified in our Cookie Policy, after which it is automatically deleted or anonymised.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We minimise the data we collect to only what is necessary for the stated purposes and do not make absolute guarantees against all possible breaches.
Data-Subject Rights and How to Exercise Them
You have the right to access, rectify, erase, restrict processing, port your data and object to certain processing. To exercise these rights please contact us at info@nfts.co.uk or 01494 671234 providing sufficient information to verify your identity. We will respond within one month of receiving a valid request.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing is based on consent you may withdraw it at any time by adjusting your cookie preferences or contacting us. You have the right to object to direct marketing and any profiling activities; we do not currently engage in automated profiling for marketing purposes.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.
Children or Age Restrictions
Our website and services are intended for professionals and individuals over the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics processing is limited to aggregate statistics and does not involve individual automated decisions.
Policy Changes and Effective Date
We may update this privacy policy to reflect changes in law or our practices. The current version is effective from 30 October 2026. Continued use of the website after any update constitutes acceptance of the revised policy.